For product support questions about my ebooks or video course you’ve purchased: I want you to be 100% happy with your purchase! If you have technical questions or need your download links again, please send a message to firstname.lastname@example.org and it will be answered as soon as possible.
If you’ve purchased my Soapmaking Success Course or my Handmade Lotions & Creams Course, you can leave your soap question as a comment in the soap course, or your lotions/creams question in the lotion & creams course. I aim to send personalized replies to course students within 24 to 48 hours on weekdays.
For general soap related questions: Please read through my comprehensive Cold Process Troubleshooting Guide.
For other questions: I’m happy to answer troubleshooting questions about any of the recipes in my ebooks, video course, or print books. (For help with another site’s recipe, please ask there instead.) Asking on my Facebook page may possibly get you a quicker response.
Please send emails to email@example.com and my helpful email manager will get back with you.