Get in Touch

with

The Nerdy Farm Wife

How Can You Get in touch with the Nerdy Farm Wife?

Before writing please read through this entire page as it includes answers to many of the questions most frequently asked.

I get a LOT of emails each week! Please realize that I am only one person with limited time to spend on the computer.

Any emails that aren’t directly about ebook or course orders may take 2 or more weeks for an answer.

I am not accepting guest posts or sponsored posts/links at this time, and I do not wish to sell my website, or contract SEO services.

I’m a major introvert/hermit so don’t normally agree to video appearances or in-person talks. (Though I appreciate the offers – thanks for understanding!) :)

I’m also not interested in participating in bundles or summits. Thanks!

Sometimes, the email system goes wonky. If you have problems with an order, or don’t receive a reply via the contact form, please email: [email protected] – Thanks!

General Questions

  • If you’ve purchased the Handmade Natural Soaps eBook Collection and/or Handmade Lotions & Creams eBook Collection, or any of my other products, feel free to email for help with any recipe in the ebooks/books/course. I try to reply within a week, but during busy times on the farm, it may take a few extra days.
  • The Soapmaking Success Course also has comment areas where you can ask questions and get personalized replies. Sometimes the Teachable platform doesn’t notify me of new comments, so if you don’t get a reply in the course within a few days, email in and let me know.
  • I am unable to offer personalized business advice or develop recipes for your business.
  • Don’t have the ebooks or course? Check out the FAQS section below to get started.
  • If the recipe is from a Nerdy Farm Wife print book, course, or website, I’m happy to help. (Due to volume of email and a busy farm life, this may take a week or two or longer!)
  • If the recipe is from another website or book and is not a Nerdy Farm Wife recipe, please ask the original recipe creator.
  • Sorry to hear that’s happening! Sometimes links change when they are moved or updated. Please fill out the Contact Form below and I’ll be happy to send you the most current links.
  • If you have a hotmail, comcast, bellsouth, or outlook email account, they’re associated with email deliverability problems. Try subscribing with a different email provider, such as gmail, if possible.
  • The most common reason is that you may have already signed up for the resource pack in the past, and forgotten that you did so. If you’ve ever received a newsletter from me, you probably already have downloaded the salves freebie. I also share the links in the bottom of every newsletter.
  • If you haven’t done so already, try searching for the email in your spam, trash, or junk folder, and if you’re using gmail, in your social or promotions tab. If it’s still not there, please use the contact form to let us know and we’re happy to help.
  • To ensure future emails reach you, please whitelist [email protected] and add it to your address book. (Directions on how to whitelist using popular email providers can be found here.)
  • Nerdy Farm Wife recipes are created for the casual home hobbyist and are not designed with commercial use in mind. However, you may take a recipe from our websites, print books, and ebooks and adapt it for commercial use, but all recipes are made and used at your own risk. You alone are responsible for product and recipe testing to ensure compatibility and safety for the market. Also, please do not imply that The Nerdy Farm Wife has made or endorsed the product, or use any Nerdy Farm Wife images in your marketing. Check out our article, Selling Handmade Products (FAQS) for more on the subject and best of luck with your business adventures! :) 

SoapMaking

  • Please read through the article: What’s Wrong With My Soap? {troubleshooting cold process soap problems} for an extensive list of reasons and solutions for 30+ common cold process soap problems.
  • If that post doesn’t answer your questions, and the recipe is a Nerdy Farm Wife recipe, please send more information through the Contact form below. If it’s not a Nerdy Farm Wife recipe, please ask the original recipe creator for their assistance.
  • Soapmaking is not a get-rich-quick business model. My best advice for new soapmakers is to invest a lot of time into learning the intricacies of soapmaking and making lot and lots of soap for practice. Once you have a strong history of successful batches under your belt, then I suggest exploring the business resources at Modern Soapmaking to get you started in the right direction.  I also have an article on Selling Handmade Products. I’m unable to offer personalized business advice or formulations, because I just don’t have the time or mental bandwidth, but I do wish you lots of good luck in your business ventures! <3 
  • Yes, you can usually exactly double the recipe as long as you don’t change the types of oils used. In theory, if you use the same ratio of oil to lye, you should get the same results, but little differences can add up! This is more of an issue when you halve a recipe, but to double check the accuracy any time you make changes, it’s good to use a lye calculator to make sure.
  • The calculator at Majestic Mountain Sage is very user friendly: https://www.the-sage.com/lyecalc/
  • Lye calculators have a default water setting of “38% water as % of oils”. Nerdy Farm Wife recipes are usually around 2.1 to 1 water to lye ratio, or closer to 29 to 33% water as % of oils, and usually have a superfat of 5 to 6%.

Product Support

  • Sorry to hear that happened! Please let us know using the Contact Form below and we’ll issue you a full refund for duplicate charge.
  • This usually happens because of three reasons. (1.) It’s possible that you misspelled your email address during checkout. (This happens quite often – you are not alone!) :)  (2.) If  you use different addresses for Paypal and email, be sure to check both inboxes. (3.) The emails may be hiding in your spam, trash, or junk folder.
  • To ensure future emails reach you, please whitelist [email protected] and add it to your address book. (Directions on how to whitelist using popular email provider can be found here.)
  • If the emails aren’t in spam, please let me know.

FAQS and Troubleshooting articles from the Nerdy Farm Wife site.

Still have a question?

Fill out the form below and I will be happy to help. Problems with orders will be resolved as soon as I see the email. For recipe questions and other email queries, please allow one to two, or more, weeks, to receive an answer depending on how busy things are on the farm. Thanks! :)

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