Soapmaking Succcess and

Handmade Lotion & Creams Course Questions

When does the course start and finish?

  • The full course is available right now.

How long do i have access to the course?

  • You have access for the lifetime of the course. After enrolling, you have unlimited access to this course - across any and all devices you own.

What does it mean when a course or product is "retired"?

  • When a course or ebook is retired, that just means that it’s no longer available for purchase by new students.
  • Current students will still have access to their purchased retired course. If the course moves to a new platform or site, or gets updated, currently enrolled students will have access to the new versions of that course at no additional cost.
  • If you purchased a retired ebook in the past but lost the link, let us know using our Priority Product Support Form and we’ll be happy to send the links to you again. 

I purchased the Natural Soapmaking Ebook Collection or the Soapmaking Success course. How do I join the associated private Facebook group?

  • Visit the Natural Soap Making group on Facebook and click the “Join Group” button. You will need to answer the questions to join the group, especially the ones about which product you purchased and the email address used for the purchase. This makes sure that our group stays small, private, and spammer free!

I purchased the Soapmaking Success Course or Handmade Lotion & Creams course and can't log back in?

  • Go to the main courses page and click on your course. You may see one of two things
  • (1.) At the top, if you see "Login" then you should be able to click on that and log into the course using your email address. If the password you're using won't work, click on "forgot my password" and it will send an email to reset your password.
  • (2.) If you don't see "Login", scroll all the way down to the very bottom of the page, where it will say: "You are already enrolled in this course. Click here to view it →" Click that link and you should go right to the course.
  • If neither of those work, please contact us through the Priority Product Support Form.

What is your refund policy?

  • Digital ebooks and courses purchased through my site have a 14 day money back policy. Once an order is refunded, be aware that you will lose access to the product, product support, and private Facebook group. Please contact us via our Refund Request Contact Form.

Didn't find what you where looking for? Go back to the Product Support Page.

Use the Recipe Help Form for troubleshooting Nerdy Farm Wife recipes; use the General Support Form for any other inquires.

A floral divider

Soapmaking Succcess and Handmade Lotion & Creams Course Questions

When does the course start and finish?

  • The full course is available right now.

How long do i have access to the course?

  • You have access for the lifetime of the course. After enrolling, you have unlimited access to this course - across any and all devices you own.

What does it mean when a course or product is "retired"?

  • When a course or ebook is retired, that just means that it’s no longer available for purchase by new students.
  • Current students will still have access to their purchased retired course. If the course moves to a new platform or site, or gets updated, currently enrolled students will have access to the new versions of that course at no additional cost.
  • If you purchased a retired ebook in the past but lost the link, let us know using our Priority Product Support Form and we’ll be happy to send the links to you again. 

I purchased the Natural Soapmaking Ebook Collection or the Soapmaking Success course. How do I join the associated private Facebook group?

  • Visit the Natural Soap Making group on Facebook and click the “Join Group” button. You will need to answer the questions to join the group, especially the ones about which product you purchased and the email address used for the purchase. This makes sure that our group stays small, private, and spammer free!

I purchased the Soapmaking Success Course or Handmade Lotion & Creams course and can't log back in?

  • Go to the main courses page and click on your course. You may see one of two things
  • (1.) At the top, if you see "Login" then you should be able to click on that and log into the course using your email address. If the password you're using won't work, click on "forgot my password" and it will send an email to reset your password.
  • (2.) If you don't see "Login", scroll all the way down to the very bottom of the page, where it will say: "You are already enrolled in this course. Click here to view it →" Click that link and you should go right to the course.
  • If neither of those work, please contact us through the Priority Product Support Form.

What is your refund policy?

  • Digital ebooks and courses purchased through my site have a 14 day money back policy. Once an order is refunded, be aware that you will lose access to the product, product support, and private Facebook group. Please contact us via our Refund Request Contact Form.

Didn't find what you where looking for? Go back to the Product Support Page.

Use the Recipe Help Form for troubleshooting Nerdy Farm Wife recipes; use the General Support Form for any other inquires.

A floral divider
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